IMPORTANT! PLEASE READ THESE COPAY INC. SMS TERMS AND CONDITIONS CAREFULLY BEFORE SIGNING UP FOR ANY COPAY INC. (“COPAY” OR “WE” OR “US”) TEXT MESSAGING PROGRAM. BY SIGNING UP FOR ONE OR MORE OF COPAY’S TEXT MESSAGING PROGRAMS, YOU AGREE TO ABIDE BY AND BE BOUND TO THESE COPAY INC. SMS TERMS AND CONDITIONS.
Program Description
Copay offers SMS messaging services to keep you informed about updates, reminders, promotional offers, and other important information. Message frequency may vary.
Opting In
By providing your mobile number and confirming your consent, you authorize Copay to send you SMS messages. Consent is not a condition of purchasing any goods or services.
Eligibility Requirements
To receive Copay text messages, you must be a resident of the United States and 18 years of age or older. Copay reserves the right to require you to prove that you are at least 18 years of age.
Message Frequency
The number of Copay text messages that you receive will vary depending on which Copay text messaging programs you sign up for and the frequency of the messages sent by those programs.
Cost
Message and data rates may apply to each text message sent or received in connection with Copay text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Copay does not impose a separate fee for sending Copay text messages; however, you are responsible for any fees imposed by your mobile carrier of any kind whatsoever.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send the SMS message “STOP,” you will receive one final confirmation message to inform you that you have been unsubscribed. Following this, you will no longer receive SMS messages from Copay.
Help and Support
If you need assistance, reply HELP to any message or contact our customer support at sms@copay.com.
Privacy
Your privacy is important to us. Copay will not sell or share your mobile number or personal information with third parties for their own marketing purposes. For more details, please review our Privacy Policy.
Delivery Disclaimer
Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Copay’s control, and Copay is not responsible or liable for issues arising from such network services (e.g., delayed or undelivered messages or the security of any messages).
Service Availability
SMS messaging services may not be available in all areas and are subject to the availability of your mobile carrier. Copay is not responsible for delays or undelivered messages due to factors outside of our control.
Termination of Text Messaging
Copay may suspend or terminate your receipt of Copay text messages if we believe you are in breach of Copay SMS Terms and Conditions. Your receipt of Copay text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Copay reserves the right to modify or discontinue, temporarily or permanently, all or any part of Copay text messages, with or without notice.
Limitation of Liability
To the fullest extent permissible pursuant to applicable law, Copay is not responsible and will not be liable for any damages of any nature, including, without limitation, any incidental, special, or consequential damages (such as lost profits or lost business opportunities), punitive damages, or attorney’s fees.
Changes to Terms
Copay reserves the right to modify these SMS Terms and Conditions at any time. Any changes will become effective immediately upon posting to our website. Your continued use of our SMS service indicates your acceptance of any changes.
Contact Information
For questions about these SMS Terms and Conditions, you may contact us at: Email: hello@copay.com
Last Update: January 30, 2025
